To help us review the concern and determine the best resolution, please provide the following:
- Order Number
- Photos of the item received
- Photos showing the size or measurement (if size is the concern)
- A brief description of the issue
Once we receive this information, we will review the details with our team and provide the next steps.
Many of our products, including rugs, are handcrafted or hand-finished, so slight size variations may occur.
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