Track My Order

The fastest way to get up-to-date information about your order is to use our Order Status page.

Use our Track My Order link:
https://www.rugs-direct.com/account/trackmyorder

Simply enter:

• Your order number
• Your shipping zip code

The tracking page will show:

• Current order status
• Shipping updates
• Tracking number (if shipped) — check your confirmation email for the tracking link

Important: If your order was placed recently, tracking information may not appear right away. Orders will update as soon as they are processed and shipped.

Check your account: If you created an account, log in anytime to view your order details and status.

If you're unable to locate your order or have questions about your status, contact our Customer Care team for assistance.